LP Gas, August 2010

Contents 48 35 SAFETY FIRST Take the gamble out of safety employee training documentation improves odds and eliminates risk 38 LETS TALK Listen to your customers and follow through on your good intentions Otherwise your customers might take their business elsewhere 48 SNAPSHOT John Ray Sons of Troy N Y is helping the local community understand the benefi ts of propane as a motor fuel ONLINE Visit us online at www LPGasmagazine com to read news feature stories and columns from the most recent issue of LP Gas Magazine Plus Top 50 Retailers Propane Suppliers Guide and State of the Industry Report and direct links to national international state and regional propane associations government agencies and other vital information sources LP GAS ISSN 0024 7103 is published monthly 12 times per year by Questex Media Group LLC 306 W Michigan St Suite 200 Duluth MN 55802 Subscription rates one year 3600 two years 5500 in the United States Possessions one year 4800 two years 7300 in Canada and Mexico all other countries one year 12000 two years 18000 Single copies prepaid only 5 in the United States 7 in Canada and Mexico 1600 all other countries Back issues if available 9 in the U S 13 in Canada and Mexico 33 all other countries For air expedited service include an additional 48 for 1 year or 96 for 2 years per order Include 650 per order plus 2 per additional copy for U S postage and handling Periodicals postage paid at Duluth MN 55806 and additional mailing offices POSTMASTER Please send address changes to LP Gas PO Box 1269 Skokie IL 60076 8269 Canadian G S T number 840 033 278 RT0001 Publications Mail Agreement Number 40017597 Printed in the U S A Copyright 2010 Questex Media Group LLC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopy recording or information storage and retrieval system without permission in writing from the publisher Authorization to photocopy items for internal or personal use or the internal or personal use of specifi c clients is granted by Questex Media Group LLC for libraries and other users registered with the Copyright Clearance Center 222 Rosewood Dr Danvers MA 01923 phone 978 750 8400 fax 978 750 4470 call for copying beyond that permitted by Sections 107 or 108 of the U S Copyright Law For those not registered with the CCC send permission request in writing to questexpermissions@ theygsgroup com or 800 494 9051 Ext 100 SUBSCRIPTIONS Subscriptions to LP Gas are available by calling 866 344 1315 For single back issues CD ROM call 866 344 1315 Outside the U S please phone 847 763 9594 REPRINTS Reprints of all articles in LP Gas are available 500 minimum LPGas@ theygsgroup com 800 290 5460 ext 100 Were family owned and operated just like you WERE THE ADVERTISING DEPARTMENT MANAGEMENT SALES TEAM OFFICE ASSISTANTS AND THE GUYS THAT TAKE OUT THE TRASH JUST LIKE YOU WHEN YOU CALL US AN OWNER WILL ANSWER IMMEDIATE RESPONSE TO QUESTIONS AND PRICING Used ASME tanks 250 gal 275 330 gal 330 500 gal 400 PRODUCTS Refurbished ASME tanks 250 gal 425 330 gal 490 500 gal 625 Quality Service Quality Valves 270 668 3448 4 LPGas August 2010 www LPGasmagazine com