LP Gas, August 2018
AUGUST 2018 CONTENTS T H E P R O P A N E I N D U S T R Y S P R E M I E R I N F O R M AT I O N S O U R C E 34 PROPANE POWERED MOWERS are a growing trend in the lawn care industry This market provides propane retailers an opportunity for off season gallon growth while allowing lawn care companies to cut costs and reduce fuel loss FEATURES 22 PROPANE MAKEOVER Products partners and a plan help promote propane in residential commercial markets 34 A PATH TO GROWTH Find out how one propane retailer has succeeded in the commercial mower market DEPARTMENTS 6 IN THE KNOW How to respond to customers who question the state of propane supply and pricing 8 INDUSTRY UPDATE New PERC officers installed 2019 budget proposed at July meeting 14 FACES PLACES A gallery of photos from industry events 16 PRODUCTS IN THE PIPELINE New products and technologies 20 ON YOUR MARKETS The thriving school bus market 42 SUPPLY POINTS Delving deeper into U S supply issues 44 HR SOLUTIONS HRs role in the business of operations 46 THE NATIONAL VIEW Digitally focused homeowner outreach program gains support 48 SAFETY SIGNALS Your smartphone is a powerful safety tool 56 SPOTLIGHT Kentucky retailer uses new technology to increase cylinder fill efficiency VOLUME 78 NUMBER 8 The outdoor power equipment market space represents an opportunity to diversify your business portfolio and enter a new market in a costeffective way JEREMY WISHART Director of off road business development PERC 64 A PROPANE PERSONALITY Chris Earhart NPGA chairman COLUMNS 4 OPENING DELIVERY Something different is happening in the propane industry You can almost feel it 18 THE DIGITAL SPACE Ranking highly on Google means creating the best possible mobile web experience 50 SAFETY FIRST Customer service representatives are important members of your safety team 52 LEGAL BRIEF Falling into the trap of benign experience can lead to costly legal battles 54 MARKETING MIX The natural gas utility feeds on false perceptions of propane PHOTO COURTESY OF THE PROPANE EDUCATION RESEARCH COUNCIL LP GAS ONLINE RESOURCES Visit us online at lpgasmagazine com for the latest propane industry news facebook com lpgasmagazine instagram com lpgasmagazine linkedin com company lp gas twitter com lpgas_ mag Homeowners can install a variety of propane powered features in outdoor entertaining spaces including fire pits space heaters and grills Photo courtesy of Outdoor Order and Blossman Gas ON THE COVER 2 LPGas August 2018 LPGasmagazine com
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