LP Gas, February 2018
LP Gas ISSN 0024 7103 is published monthly by North Coast Media LLC IMG Center 1360 East 9th Street Suite 1070 Cleveland OH 44114 Subscription rates For US Canada and Mexico 1 year 4995 print and digital two years 7392 print and digital All other countries 1 year print and digital 13495 2 years 19995 For air expedited service include an additional 75 per order annually Single copies prepaid only 10 plus postage and handling For current single copy or back issues call 847 513 6030 Periodicals postage paid at Cleveland OH 44101 and additional mailing offices POSTMASTER Please send address change to LP Gas PO Box 2090 Skokie IL 60076 Printed in the U S A Copyright 2018 North Coast Media LLC All rights reserved No part of this publication may be reproduced or transmitted in any form by any means electronic or mechanical including by photocopy recording or information storage and retrieval without permission in writing from the publisher Authorization to photocopy items for internal or personal use or the internal or personal use of specific clients is granted by North Coast Media LLC for libraries and other users registered with the Copyright Clearance Center 222 Rosewood Dr Danvers MA 01923 phone 978 750 8400 fax 978 750 4470 Call for copying beyond that permitted by Sections 107 or 108 of the U S Copyright Law SUBSCRIPTIONS Subscriptions to LP Gas are available by calling 847 513 6030 For single back issues call 847 513 6030 North Coast Media LLC provides certain customer contact data such as customers names addresses phone numbers and e mail addresses to third parties who wish to promote relevant products services and other opportunities which may be of interest to you If you do not want North Coast Media LLC to make your contact information available to third parties for marketing purposes simply call 847 763 4942 between the hours of 8 30 am and 5 00 CT and a customer service representative will assist you in removing your name from North Coast Medias lists ONLINE Visit www lpgasmagazine com to get the latest industry news Also visit us at facebook com lpgasmagazine twitter com lpgas_ mag linkedin com company lp gas and on Instagram @ lpgasmagazine 80 12 VITAL SIGNS PERC event focuses on best strategies for training safety practices 17 20 BLUE FLAME BLOGS Testing the endurance of your business hiring millennials 26 DATAPOINTS Fossil fuel production growth 70 LEGAL BRIEF Proper customer service representative training can help avoid legal battles 80 SNAPSHOT One Illinois farm co op is using print media to reach customers CARGAS ENERGY SOFTWARE DOES IT BETTER The right software helps you work smarter faster better than the competition Cargas Energy back office software and mobile applications EMPLOYEES LOVE IT CUSTOMERS EXPECT IT FUEL DELIVERY CUSTOMER SERVICE HVAC SERVICE SMART SOFTWARE FOR FUEL DELIVERY SEE THE DIFFERENCE cargasenergy com demo 18886113138 4 LPGas February 2018 www LPGasmagazine com
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