LP Gas, February 2019
TOP RETAILERS Continued from page 47 Officers Chris Hill CEO Rob Chalmers EVP CFO Tom Van Buren EVP COO Pinnacle Propane LLC Location Irving Texas Phone 972 444 0300 Web pinnaclepropane com Founded 2010 Owner SHV Energy USA LLC 2018 FY retail gallons 68404709 Outlets 128 States 48 Customers 79411 Acquisitions 1 Officers Stephen Rennie CEO Gerda Smit CFO Jeff Treadway SVP sales marketing Bill Webb SVP business development Kim Oliver SVP HR Operations managers Tommy Smith VP operations Gijs Majoor VP logistics procurement Premier Cooperative Location Mt Horeb Wisconsin Phone 608 437 5536 Web premiercooperative com Founded 1893 Owner Cooperative 2018 FY retail gallons 15700000 Retailer Survey The winter of 2018 was a challenge in the Northeast With arctic temperatures dropping below freezing for more than 14 consecutive days the need for propane and oil grew to a volume we had not seen in 50 years To keep up with the demand we leveraged employees from other departments including corporate to address customer requests in person on the phones voicemail email inboxes and through social media channels Also we employed a thirdparty call center to alleviate the call volume moving forward Our 40 plus drivers and 40 plus service technicians worked seven days a week with additional staff working day and night in efforts to get to each customer as quickly as possible PARACO GAS Every year seems to get more difficult with the rising costs of operating a business in California PHELAN GAS 2018 was an exciting year for West Propane We opened our new location and extended our line of outdoor propane products We have had a lot of success in 2018 and look forward to what 2019 has to offer WEST PROPANE OUTDOOR LIVING Weather variations steel prices as challenges of 2018 WOLF RIVER PROPANE 48 LPGas February 2019 LPGasmagazine com
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