LP Gas, May 2012

48 36 MARKETING MIX Courses for construction professionals catching on with propane retailers too 38 SAFETY FIRST Buckle your seat belt Annual Southeastern propane show serves up personal and professional experiences 40 PRODUCT SHOWCASE Zipper launches a new commercial 21 inch propane fueled lawn mower 48 SNAPSHOT Th ree generations loyal customers carry Maryland marketer through tough times ONLINE Visit us online at www LPGasmagazine com to get news numbers and events listings as well as features and columns from the most recent issue of LP Gas Magazine Plus Top 50 Retailers Propane Suppliers Guide State of the Industry Report Buyers Guide and direct links to national international state and regional propane associations government agencies and other vital information sources LP GAS ISSN 0024 7103 is published monthly 12 times per year by Questex Media Group LLC 306 W Michigan St Suite 200 Duluth MN 55802 Subscription rates one year 4000 two years 5700 in the United States Possessions one year 5200 two years 7800 in Canada and Mexico all other countries one year 13000 two years 18500 Single copies prepaid only 5 in the United States 7 in Canada and Mexico 1600 all other countries Back issues if available 9 in the U S 13 in Canada and Mexico 33 all other countries For air expedited service include an additional 48 for 1 year or 96 for 2 years per order Include 650 per order plus 2 per additional copy for U S postage and handling Periodicals postage paid at Duluth MN 55806 and additional mailing offices POSTMASTER Please send address changes to LP Gas PO Box 1269 Skokie IL 60076 8269 Canadian G S T number 840 033 278 RT0001 Publications Mail Agreement Number 40017597 Printed in the U S A Copyright 2012 Questex Media Group LLC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopy recording or information storage and retrieval system without permission in writing from the publisher Authorization to photocopy items for internal or personal use or the internal or personal use of specifi c clients is granted by Questex Media Group LLC for libraries and other users registered with the Copyright Clearance Center 222 Rosewood Dr Danvers MA 01923 phone 978 750 8400 fax 978 750 4470 call for copying beyond that permitted by Sections 107 or 108 of the U S Copyright Law For those not registered with the CCC send permission request in writing to questexpermissions@ theygsgroup com or 800 494 9051 Ext 100 SUBSCRIPTIONS Subscriptions to LP Gas are available by calling 866 344 1315 For single back issues CD ROM call 866 344 1315 Outside the U S please phone 847 763 9594 REPRINTS Reprints of all articles in LP Gas are available 500 minimum LPGas@ theygsgroup com 800 290 5460 ext 100 Qspwfo Sfmjbcjmjuz When it comes to installing or removing any size residential propane storage tank the EZTC 206 from Renaldo Sales makes it easy More stability Greater power Unmatched traction Requires just one operator Get more information at www renaldo org Renaldo Sales Service Inc North Collins NY 800 424 5564 Manufactured and Distributed in the USA 4 LPGas May 2012 www LPGasmagazine com