LP Gas, May 2017
PERC Continued from page 43 But in 2009 the federal government restricted PERCs consumer activities after propane price increases triggered a consumer protection clause The industry questioned the legitimacy of the decision and worked to address the clauses pricing structure but the nearsix year restriction forced Willis and the council to shift their focus We were fortunate to have the council at that time build out a process focused on product development Willis says That process served us well We have been able to attract world class manufacturing partners and bring to market 50 different propane fueled applications that will produce demand for our industry for years to come Willis works closely here with the late David Lugar former PERC chairman A year after the restriction hit PERC learned of more federal government involvement in its business when the U S Government Accountability Office GAO conducted a review of council activities and spending and how they aligned with the PERA law The worst time for me was during the GAO review of our first 10 years of operations Willis says I referred to it as an administration equivalent of a proctology exam We came through that with flying colors The proof of that pudding is the fact were still standing After the restriction was lifted in 2015 PERC set forth to develop a new consumer education program It hired a chief marketing officer Dennis Vegas and selected an advertising agency The Richards Group to lead a new consumer outreach effort The Blue the dog and Proudly Propane campaign launched last year with the goal of reaching consumers in the residential market To be honest with you I thought about retiring when the restriction was lifted Willis says I thought a new CEO could take on the new responsibility of reconfiguring PERC one more time But Willis chose to remain involved and put his experiences to work in what he now calls PERC 30 a hybrid 8664937762 www WESROCSOLUTIONS com The New Improved Mobile App Set up new cellular hardware while on site Scan hardware bar codes instead of typing serial numbers Access tank and asset readings while on site Capture coordinates based on location View Quick Reports Save favorites to prioritize top accounts and locations Take and attach pictures of tank sites 44 LPGas May 2017 www LPGasmagazine com
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